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How to Open DTDC Courier and Cargo Franchise in India

Do you want to know how to apply online for the DTDC franchise business in India? This review article includes the application process, the franchise cost, and contact details.

DTDC is one of the most trusted courier companies in India. The DTDC started operation in the year 1990 in the city of Bangalore. Currently, the company has over 5800 successful channel partners across the country. DTDC is an initiative of Subhasish Chakraborty who is the Chairman and Managing Director of the company.

DTDC Franchise Costs in India

dtdc courier business

The company offers three types of franchise options. Below we have listed all these models along with features, eligibility and costs:

1. DTDC Model Franchise

The Model Franchise is designed for individuals looking to start a courier service with a lower investment and operational complexity. It typically caters to domestic courier services and requires a smaller space compared to other models.


  • Investment: INR 50,000 to INR 2 lakhs
  • Space Requirement: 250-500 sq. ft.
  • Services: Primarily domestic courier services
  • Training: Basic operational training provided by DTDC
  • Support: Ongoing operational and marketing support


  • Low Investment: Suitable for individuals with limited capital.
  • Simple Operations: Easier to manage with fewer resources.
  • Brand Leverage: Utilize DTDC’s established brand name to attract customers.

Ideal For

  • Small Entrepreneurs: Those looking to start a business with minimal investment.
  • Local Delivery Services: Focusing on local or intra-city deliveries.

2. DTDC Enterprise Franchise

The Enterprise Franchise model is suited for individuals or businesses looking to expand their courier services to include both domestic and international deliveries. This model requires a higher investment and larger space compared to the Model Franchise.


  • Investment: INR 2 lakhs to INR 5 lakhs
  • Space Requirement: 500-1,000 sq. ft.
  • Services: Domestic and international courier services
  • Training: Comprehensive training covering both domestic and international operations
  • Support: Extensive support in operations, marketing, and technology


  • Diverse Services: Ability to offer a wide range of courier services.
  • Higher Revenue Potential: Access to both domestic and international markets.
  • Brand Recognition: Enhanced credibility with DTDC’s brand backing.

Ideal For

  • Medium-Sized Businesses: Those looking to scale their courier operations.
  • Expansion-Oriented Entrepreneurs: Individuals aiming to enter both domestic and international markets.

3. DTDC Delivery Franchise

The Delivery Franchise model focuses on last-mile delivery services. It is designed for those who want to operate within specific localities, ensuring that packages are delivered to their final destinations efficiently.


  • Investment: INR 1 lakh to INR 3 lakhs
  • Space Requirement: 200-400 sq. ft.
  • Services: Last-mile delivery services
  • Training: Focused training on delivery management and customer service
  • Support: Operational support and technology for efficient delivery tracking


  • Focused Operations: Specializes in the crucial last-mile delivery segment.
  • Local Expertise: Benefits from in-depth knowledge of local areas.
  • High Demand: Increasing demand for reliable last-mile delivery services due to e-commerce growth.

Ideal For

  • Local Entrepreneurs: Those familiar with local areas and interested in logistics.
  • Last-Mile Specialists: Businesses focused on the final leg of the delivery process.
Franchise ModelInvestment (INR)Space RequirementServicesIdeal For
Model Franchise50,000 – 2 lakhs250 – 500 sq. ft.Domestic courier servicesSmall entrepreneurs, local delivery services
Enterprise Franchise2 lakhs – 5 lakhs500 – 1,000 sq. ft.Domestic and international courier servicesMedium-sized businesses, expansion-oriented entrepreneurs
Delivery Franchise1 lakh – 3 lakhs200 – 400 sq. ft.Last-mile delivery servicesLocal entrepreneurs, last-mile specialists

Desired Profile for DTDC Franchise

  • An individual entrepreneur who invests fully in the adventure
  • A person who already has a proven track record in similar business will be a plus
  • A person sharing entrepreneurial values: curiosity, dynamism, team spirit and stubbornness

Support For DTDC Franchise

The franchisees receive strong support from a strong network and technology infrastructure. With more than 570 operational locations, 1550 GPS-connected trucks, 12 automated hubs with dynamic sorting, and more than 1 million square feet of warehouse space, DTDC is able to provide the infrastructure needed for deliveries to more than 11400 pin codes in India as well as access to a global network that allows clients to reach more than 220 locations.

How to Apply for DTDC Franchise Business – Selection Process

You can apply online. DTDC follows several steps in appointing a franchise in a particular location.

Step 1:

Identification of the prospect: Through reference / personal contacts/marketing/advertising etc.

Step 2: Day 1

The first round of discussion: Provide basic information about our company to the applicant and discuss the terms & conditions. Refer to the channel manually.

Step 3: Day 2

Inspection of the premises/office

Step 4: Day 3

Filling of the application form by the applicant (Franchisee)

Step 5: Day 3 & 4

Collection of application forms with the above document
a) Demand draft for the security deposit & establishment fee as per the set guidelines.
b) Identity proof: Voter cards or driving license
c) Address proof: Ration card or landline telephone bill
d) Leave & license agreement or premises ownership agreement
e) Financial credential: Bank passbook or bank statement
f) Letter of reference

Step 6: Day 5

Scrutiny/verification of the documents

Step 7: Day 6 & 7

Approval from RCM / ZCM, RM / REGIONAL HEAD, ROM / ZOM, GM.

Step 8: Day 8

Email communication to Radha from the desk of GM for the activation of the code

Step 9: Days 9,10,11 & 12

On and off-the-field training by Channel dept, operations, IT, CSS, accounts, and Sales.

Step 10: Day 13

Certificate of training to the franchisee duly signed by RM/ GM only

Step 11: Day 14

Handing over the welcome kit in the Regional office & introduction to the HODs

Step 12: Day 15

The opening of the franchise

Suggested Read: Top Retail Franchise Opportunities in India

DTDC Franchise Contact Details

Frequently Asked Questions

What is the minimum investment required for a DTDC franchise?

The minimum investment starts from INR 50,000 for a DTDC Lite (Retail Outlet) franchise.

How much space is required to start a DTDC franchise?

The space requirement varies from 250 sq. ft. to 2,500 sq. ft., depending on the type of franchise.

What support does DTDC provide to its franchisees?

DTDC offers training, operational support, technology, marketing assistance, and regular updates.

Can I start a DTDC franchise in a rural area?

Yes, DTDC franchises can be started in both urban and rural areas, depending on market demand.

How long does it take to start a DTDC franchise?

The setup process typically takes 1-2 months, including application approval, space setup, and training.