How to Open DTDC Courier and Cargo Franchise Business

Do you want to know how to apply online for the DTDC franchise business in India? This review article includes the application process, the franchise cost, and contact details.

DTDC is one of the most trusted courier companies in India. The DTDC started operation in the year 1990 from the city of Bangalore. Currently, the company has over 5800 successful channel partners across the country. DTDC is an initiative of Subhasish Chakraborty who is the Chairman and Managing Director of the company.

Suggested Read: Top Retail Franchise Opportunities in India

DTDC Franchise Business Model

The company has a unique franchise-based business model. It is not only the first of its kind in the industry but also has been emulated overseas and studied as a business case by leading management institutes. The system facilitates the creation of the organization’s formidable reach in India, as well as cultivated entrepreneurship opportunities for its partners.

The franchise system assists start-ups with minimal capital investment and helps them generate business and profit for themselves and for DTDC, in return. Beginning with the lowest, a franchise can avail DTDC’s franchise by investing 75,000 INR within an area of 75 square feet. There are other options too, wherein a franchisee can partner with the brand by investing 1 lakh to Rs 1.5 lakh INR.

4 Different DTDC Franchise Structure

DTDC has the franchise structure to address the requirements of a robust pan-India presence and highest service levels for clients. Internationally, DTDC ensures presence via subsidiaries, joint ventures, representative offices, and franchisees as well.

Single Unit Franchise

This is the most basic form of the franchise in the DTDC system, which covers more than 95 percent of its network and contributes to 75 percent of its business. This type of franchisee represents a small territory or a particular pin-code. They are responsible for the development of the business and serving the customers within a limited territory.

Master Franchise (MF)

The master franchise represents a franchise-operated unit in an area within the city limits of the Regional Office, with one or more of the reporting franchisees under its purview. In addition to the role of the Single Unit Franchisee, the MF is responsible for the operations and development of the other franchisees within its territory.

Super Franchise (SF)

The super franchise represents a franchise-operated unit in an independent territory or district within a region, with one or more reporting franchisees. It acts as an extended branch that is responsible for business development, operations, and servicing of the clients. They are a key member of the system and the appointment procedure for SF is different from the two franchisee categories mentioned above.

Corporate Franchise (CF)

An experienced individual from the industry, with basic office infrastructure, investment capacity, and business contacts with corporate houses, is eligible to become a DTDC Corporate Franchisee to promote its products and services. This is a highly specialized form of the franchise, which the company appoints selectively.

All the above franchisees are responsible for the protection of the DTDC brand and upholding the corporate image in their territory or area of operations.

Also, DTDC offers the opportunity to join as Single Unit Franchisees to the new entrepreneurs.

Desired Profile For DTDC Franchise

• An individual entrepreneur who invests fully in the adventure
• A person who already has a proven track record in similar business will be a plus
• A person sharing entrepreneurial values: curiosity, dynamism, team spirit and stubbornness

DTDC Franchise Scheme & Criteria

DTDC categorizes the country into different categories of cities and towns. The different franchisee types are relevant to those cities. These are

• Normal
• Subsidized
• Rural/Satellite

DTDC also does a background check of the individuals involved to ensure he/she fits into this business. The company does the franchise selection on the basis of the available areas and the market potential. There are also some ready opportunities where the franchisees are already set up, ready to be taken over and operated from day one.

Also, the company guides the prospective applicants through the process and helps them to decide what franchise suits them best. You can refer to online Application for the complete guide to becoming a DTDC franchise.

Total Investment

• Category A: Rs.1,50,000
• Category B: Rs.1,00,000
• For Category C: Rs.50,000

Area required: Ground Floor premises facing the road
Franchise Fees: No Fees. Only the Security Deposit and Set-up Fee
Royalty Fees: 10% of turnover
Marketing cost (Percentage of sales): Company does (5%)

Working Capital (per month)

Category A: Rs.1,00,000
Category B: Rs.50,000
For Category C: Rs.25,000
Return on Investment: 20%
No. of employees required to run a franchise unit
Category A: 4
Category B: 3
For Category C: 2
Expected break-even time: 20%
Average business from a Franchise unit
Category A: Rs.1,50,000 p.m.
Category B: Rs.75,000 p.m.
From Category C: Rs.40,000 p.m.

Support For DTDC Franchise

• System & procedures, which can be taught, replicated and delivered profitably
• Access to continuous research and new product development
• IT support
• Marketing and Promotional advice
• Management and Business planning
• Strong Operational support
• Standard Uniform Policy

How DTDC Franchise Works

DTDC has introduced a unique system in order to make booking a very convenient affair. The ‘e-booking @ DTDC’ service provided by the goods delivery services franchise makes it possible for any individual located at any distant corner of the country to send documents easily to any part of the globe. The customers of the courier services franchise have to follow three simple steps – book, pay, and print – in order to get their work done.

How to Apply for DTDC Franchise Business – Selection Process

You can apply online. DTDC follows several steps in appointing a franchise in a particular location.

Step 1:

Identification of the prospect
Through reference / personal contacts / marketing / advertising etc.

Step 2: Day 1

The first round of discussion
Provide basic information about our company to the applicant and discuss the terms & conditions. Refer to the channel manually.

Step 3: Day 2

Inspection of the premises/office

Step 4: Day 3

Filling of the application form by the applicant (Franchisee)

Step 5: Day 3 & 4

Collection of application forms with the above document
a) Demand draft for the security deposit & establishment fee as per the set guidelines.
b) Identity proof: Voters cards or driving license
c) Address proof: Ration card or landline telephone bill
d) Leave & license agreement or premises ownership agreement
e) Financial credential: Bank passbook or bank statement
f) Letter of reference

Step 6: Day 5

Scrutiny/verification of the documents

Step 7: Day 6 & 7

Approval from RCM / ZCM, RM / REGIONAL HEAD, ROM / ZOM, GM.

Step 8: Day 8

Email communication to Radha from the desk of GM for the activation of the code

Step 9: Day 9,10,11 & 12

On and off the field training by Channel dept, operations, IT, CSS, accounts, Sales.

Step 10: Day 13

Certificate of training to the franchisee duly signed by RM/ GM only

Step 11: Day 14

Welcome
Handing over the welcome kit in Regional office & introduction to the HODs

Step 12: Day 15

The opening of the franchise

DTDC Franchise Contact Details with Office Address, Phone, Email

DTDC House,
No. 3, Victoria Road,
Bangalore 560047,
Karnataka,
Ph : 080-25365032,25365039,
Fax: 080-25514461
http://dtdc.in/Franchisee-overview.asp